Morehead Inn
GUEST SURVEY - FOLLOW UP You’ve heard of 'a penny for your thoughts'… Well, your thoughts are worth a lot more than that to us! Would you please take a moment to let us know how we’re doing so that we can recognize our staff for excellence and correct our shortcomings. Please take a moment to answer the following questions. If you wish for a member of our staff to contact you, please provide the best way for us to reach you. Thank you. GUEST ROOM
Which room did you stay in? *	Arosa Atherton Berkeley Cleveland Dilworth Euclid Hawthorne Kingston Lexington Mount Vernon Romany Solarium Worthington
Was your room in good working order? *	Excellent Good Average Fair Poor
Was the room comfortable and well furnished? *	Excellent Good Average Fair Poor
Was your room clean and fresh? *	Excellent Good Average Fair Poor
Was the bathroom in good working order? *	Excellent Good Average Fair Poor
Was the bathroom clean? *	Excellent Good Average Fair Poor
Was your bathroom adequately supplied? *	Excellent Good Average Fair Poor
Was the heat/air conditioning comfortable? *	Excellent Good Average Fair Poor
Was the phone system useful and understandable? *	Excellent Good Average Fair Poor
Were your towels and linens of the quality you expected? *	Excellent Good Average Fair Poor
Additional Comments:
Your response will be emailed to a member of our management team. We hope to have you as our guest in the future. Thank you.

Morehead Inn
GUEST SURVEY - FOLLOW UP Please take a moment to answer the following questions. If you wish for a member of our staff to contact you, please provide the best way for us to reach you. SERVICE
How would you rate our front desk? *	Excellent Good Average Fair Poor
Our staff’s willingness to answer your questions? *	Excellent Good Average Fair Poor
Courtesy of the housekeeping staff? *	Excellent Good Average Fair Poor
Was the staff friendly? *	Excellent Good Average Fair Poor
Did the staff seem “eager” to serve you? *	Excellent Good Average Fair Poor
Did you receive more personal service than you typically receive in a hotel? *	Yes No
Did you find the Guest Services Directory in your room helpful? *	Excellent Good Average Fair Poor
Additional Comments:
Your response will be emailed to a member of our management team. We hope to have you as our guest in the future. Thank you.

Morehead Inn
GUEST SURVEY - FOLLOW UP Please take a moment to answer the following questions. If you wish for a member of our staff to contact you, please provide the best way for us to reach you. BREAKFAST
Did you have breakfast? *	Yes No
Was the quality of food what you expected? *	Excellent Good Average Fair Poor
Was there plenty of food available? *	Excellent Good Average Fair Poor
If you tried our coffee, did you enjoy it? *	Excellent Good Average Fair Poor
Was the dining area comfortable? *	Yes No
Additional Comments:
Your response will be emailed to a member of our management team. We hope to have you as our guest in the future. Thank you.

Morehead Inn
GUEST SURVEY - FOLLOW UP Please take a moment to answer the following questions. If you wish for a member of our staff to contact you, please provide the best way for us to reach you. GENERAL
Were our common areas accessible and useful? *	Excellent Good Average Fair Poor
Did you enjoy (or have an opportunity to enjoy) the Dilworth community? *
Was the cost of your stay, worth it to you? *	Definitely Probably Doubtful No
How would you rate your overall experience? *	Excellent Good Average Fair Poor
Will you return to our Inn and recommend it to others? *	Yes No
Name of Guest: *
We welcome any additional comments you may have below: *
Your response will be emailed to a member of our management team. We hope to have you as our guest in the future. Thank you.